Privacy Policy

Last Updated: June 18, 2024

ChineseName.AI ("we", "our") values the privacy of users of our products, which include our website, Chinese name generation service, and related services (collectively, the "Services"). This Privacy Policy (the "Privacy Policy" or "Policy") explains how we collect, use, and share personal information about users of our services ("Users", "you", or "your").

Please read and fully understand this Privacy Policy before using our products or services. Unless you confirm that you fully understand this policy, please do not continue to use the relevant products or services. Once you start using our products or services, you are deemed to fully understand and agree to this policy and any updates, and agree that we may collect, use, store and share your relevant information in accordance with this policy.

Information We Collect

We may collect various types of information about you or your device from various sources, as described below:

Information You Provide to Us

Registration Information: If you register to use our Services, sign up for notifications or updates, or participate in our surveys, we may ask you to provide your name, email address, and other contact information.
Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Order Information: If you make a purchase through our Services, we may collect information about your order, such as name, email address, mailing address, phone number, order history, payment information, and other information you choose to provide.
Input Content: When you use our Services to generate Chinese names, we collect your input information such as your preferences, name requirements, gender selection, etc.

Information We Collect When You Use Our Services

Location Information: When you use our Services, we infer your general location information, for example through your internet protocol (IP) address.
Device Information: We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, mobile carrier and manufacturer, device identifiers, and similar information.
Usage Information: To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or other content you view, the searches you conduct, and the dates and times of your activities.

Information from Cookies and Similar Technologies

We and our third-party partners collect information using cookies, pixel tags, or similar technologies when you use the Services. Please review your web browser's "help" file to learn about how to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Services, you may not be able to utilize the features of the Services to their fullest potential.

How We Use the Information We Collect

We use the information we collect:

To provide you with the Services and fulfill your requests, such as providing, maintaining, improving, and enhancing our Services; fulfilling your requests, such as processing product or service orders; providing technical and customer support; communicating with you, including providing you with updates and other information relating to our Services, including changes to our terms, conditions, and policies; and providing the information you request and responding to comments and questions.
To provide you with a personalized experience, such as understanding your interests and preferences to personalize our interactions with you.
For marketing and advertising purposes, such as sending you promotional and advertising materials per your choices.
For legal, safety, or security reasons, such as detecting and preventing fraud and responding to trust and safety issues that may arise.
For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
For our own internal business purposes, such as understanding and analyzing how you use our Services, improving the Services, and developing new products, services, features, and functionalities; generating de-identified or aggregated data.

How We Disclose the Information We Collect

We disclose personal information in the course of our business operations, as described below. For clarity, we never sell your personal information to data brokers.

Vendors and Service Providers: We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
Analytics and Advertising Partners: To enhance your experience on our website, we partner with companies that specialize in analytics and advertising.
Legal Requirements and Similar Disclosures: We may access, preserve, and disclose your information if we believe doing so is necessary or appropriate.
Merger, Sale, or Other Asset Transfers: We may transfer your information in connection with a corporate business transaction.
Consent: We may also disclose your information with your permission.

Your Choices

We offer you choices regarding the processing of your information:

Marketing Communications: You can unsubscribe from our promotional emails via the link provided in the emails.
Do Not Track: There is no recognized standard on how to respond to Do Not Track signals, and we do not respond to such signals.
Updating Your Personal Information: If you would like to update the personal information that you have provided to us, please use the contact information below to send us a request.

Third-Party Services

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties.

Security

We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we cannot guarantee the security of your information or privacy.

Retention Period

We will retain personal information for as long as needed or permitted for the purpose(s) for which it was obtained and consistent with applicable law.

Children's Privacy

We do not knowingly collect, maintain, or use personal information from children under 18 years of age, and no part of our Services is directed to children.

International Visitors

Our Services are hosted in the United States. If you choose to use the Services from the European Union or other regions of the world, then please note that you are transferring your personal information to the United States for storage and processing.

Your Rights and How to Exercise Them

In addition to the data rights stipulated by the applicable laws and regulations in your country or region, according to this Privacy Policy, you also have the following data rights:

Right to access your personal data
Right to change personal data
Right to delete personal data
Right to withdraw consent
Right to data portability

Update Your Information or Raise Questions

If you have questions about privacy on the Services or this Privacy Policy, please contact us at support@chinesename.ai.

Changes to this Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted.

Contact Information

If you have any questions, comments, or concerns about our processing activities, please email us at support@chinesename.ai.